360° Store Assessment – frequently asked questions

Q: How do I know if an HRG Assessment is right for my pharmacy?

A: Complete this simple self-evaluation. Your scores will tell you whether it's time to enlist our help.

Q: Part of the Assessment is a strategic action plan that includes a to-do list. Do I have to implement the entire to-do list at once?

A: Definitely not. Every item on your to-do list has a rationale and profit variable associated with it. You get to decide which aspects of your pharmacy you would like to improve first. You’ll know what has to be done, but you can decide when to do it.

Q: How much will this cost?

A: There are no hidden fees. We’ll let you know exactly what you'll pay for a 360° Store Assessment.  

Q: Will an Assessment be disruptive to my staff or my customers?

A: Absolutely not. The day of your Assessment, our staff will arrive early in the morning and work quietly in the background. You can go about your business as usual.

Q: I already know what I need to work on. What can you tell me that I don’t already know?

A: Have you ever heard that a writer should never be the final proofreader of his own work? The thought is that an author becomes so close to his content that he can’t see where he might improve. Retail is the same way. We rely on our more than 30 years helping independent pharmacies achieve their goals to spot the opportunities you are missing. 

Q: What will the assessment day be like? What can I expect from a 360° Store Assessment?

A: We devoted a whole webpage to this question.

Q: What will a 360° Store Assessment do for me?

A: You will discover how you can earn more, for less investment. You’ll learn what your patients are thinking. An Assessment also uncovers how your competition is really doing. You’ll find out how to increase your front-end inventory turns, optimize pricing for your neighborhood, and prevent out-of-stocks. You’ll understand which consumer segments are untapped in your area and find local cross-promotional opportunities. These are just some of the benefits of a 360° Store Assessment.

Call or email to schedule your free consultation to discover if a 360° Store Assessment is right for you.